Privacy Policy

The privacy of individuals who visit and use our website is extremely important to us. This Privacy Policy reflects our commitment to combine the highest-quality products and services to our members and other users with the highest possible level of organizational integrity.

This page is designed to help you understand how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site.

Your use of this Web site indicates your acceptance of this Privacy Policy. We reserve the right to modify or update this Privacy Policy. Please check this page periodically for any modifications or changes. The effective date of the Privacy Policy is located at the bottom of this page.

What information do we collect?

When you visit our Web site you may provide us with two types of information: personal information that you knowingly choose to provide and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal information you choose to provide

If you choose to register for and/or purchase products or services on our website, you may need to provide personal information such as your name, contact information, and/or credit card information.

We use your personal information to respond to information or subscription requests, allow you to access certain parts of our site, and provide products and services that you request or purchase.

We may also use the information we collect to notify you about important changes to our Web site, new services, and special offers we think you will find valuable.

By opting in to receive ITSMA communications or alerts, you agree to receive on occasion other correspondence from ITSMA related to the subscribed topics and other news and information that you consented to receive during registration, sign up, verbal communication or other online action. In addition, we may contact you regarding your membership status.

From time to time, ITSMA may partner with other companies to jointly promote products or services, or to deliver products or services that are part of our membership offering. In these cases, we may share limited data collected in connection with your expression of interest with our joint promotion partner(s) or data required for product or service delivery. ITSMA limits our partners’ use of the information we collect to our joint activities, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

ITSMA does not sell or rent your personal information to third parties. We may share your information with third parties only when we believe in good faith that we are required (i) to do so by law or to comply with legal process; (ii) to defend ourselves in a legal proceeding; (iii) to protect our website from misuse or unauthorized use; or (iv) to protect the safety or property of our employees, users, or the public.

2. Web Site Use Information

Similar to other commercial Web sites, our Web site uses a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used.

This information may include the date and time of visits, the pages viewed and downloaded, time spent at our Web site, and the Web sites visited just before and just after our Web site.

We use this information to analyze usage, diagnose and resolve technical issues, and improve our Web site to provide better service for our members and other users.

We may also use Internet technology such as Web beacons (also called clear GIFs or pixel tags), locally stored objects (often referred to as “flash cookies”), and other similar technologies, to deliver or communicate with cookies and track your use of our site and content presented via the site. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the programs and services we offer and measure the overall effectiveness of our online content and advertising campaigns.

What are cookies?

“Cookies” are small text files that are stored on your computer’s hard drive. We use cookies to enhance your experience using our website as well as to allow us to measure which pages are being accessed and which features are the most popular. This enables us to continually improve the website to meet the needs of our users.

We make limited use of cookies. Please be assured: We do not use cookies to access data from your hard drive, to learn your email address, or to view data in cookies created by other websites. In fact, cookies cannot be used to do any of those things. Cookies only store information that a web server places in them.

How do we secure information transmissions?

When you send confidential personal information to us on our Web site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled in route and decoded once it reaches our Web site. All credit card transactions take place in a secure environment and are handled by Stripe. We do not store any credit card information on our Web server. 

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as account numbers to us through an unsecured email.

How do we protect your information?

We use encryption/security software to safeguard the confidentiality of personal information we collect.

Our corporate values, ethical standards, policies, and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

What about links to other web sites?

We are not responsible for the practices employed by Web sites linked to or from our Web site or for the information or content contained therein. Links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Privacy Policy Effective Date: October 30, 2016

This Privacy Policy may be modified at any time at our discretion. These modifications will be effective as soon as they are posted.

This site is managed by ITSMA. To assure fast access and uninterrupted service we use the services of Liquid Web Inc. 4210 S Creyts Rd, Lansing, MI 48917, USA.

 

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