Member Advisory Board

ITSMA’s Member Advisory Board provides ongoing guidance and ideas to ensure that ITSMA’s research agenda, thought leadership, and membership program are focused on the most urgent challenges facing services marketing.

Current members include:

Neil Blakesley Vice President, Marketing BT Global Services	Katharyn White Vice President, Marketing IBM Global Business Services IBM Corporation
John Manos Chief Marketing Officer North America Marketing, Australia, China Capgemini	Paul Chae Director, Marketing Microsoft Services Microsoft Corporation
Karen Walker Vice President, Marketing & Communications Cisco Services Cisco Systems, Inc.	Jon Korin Vice President Strategic Marketing & Alliances Northrop Grumman Information Systems
Malcolm Frank Senior Vice President Marketing & Strategy Cognizant Technology Services	Steve Pinedo Vice President, Services Marketing Oracle Corporation
Nina Hargus Vice President Global Services Marketing EMC Corporation	John Lenzen Vice President & Global Head of Marketing Tata Consultancy Services
Michelle Weiss Vice President, Worldwide Marketing Technology Services Hewlett-Packard Company	Julie K. Meyers Vice President, Strategy, Marketing, and Client Expereience Global Document Outsourcing, North America Xerox Corporation

Last update: December 20, 2011

ITSMA specializes in helping companies market and sell services and solutions. As part of our annual client program we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.