Buyers choose providers with stellar track records, knowledgeable experts, and third-party validation. Executives want proven solutions. Client references and advocacy are powerful ways to do exactly that. The Unisys Client Success Program has been strategically positioned to accelerate the company’s growth. In addition to the successful implementation of a closed-loop process that drives continuous improvement and innovation, it has evolved to emphasize stories, told by Unisys clients, about how Unisys helps them deliver value to their own customers.
How companies respond to feedback says a lot about the value it places on customer relationships and loyalty. Unisys’ mantra of “client first” is the driving force behind the company’s Client Satisfaction and Loyalty program which has paid great business dividends since its launch in 2009.