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Tracey O'Shea

Tracey O’Shea

Senior Director of Americas Marketing Programs and Operations, ServiceNow

Tracey O’Shea is currently the Senior Director of Americas Marketing Programs and Operations at ServiceNow. In this newly created role, she is responsible for developing and driving end-to-end integrated, go-to-market strategies and marketing programs for the Americas market. Tracey joined ServiceNow in December of 2013 as the Regional Marketing lead for the Americas East where she helped lead and build the Americas Field marketing team in key segments and markets, such as LATAM, Canada and the Commercial Segment, to support ServiceNow’s tremendous growth. Prior to ServiceNow, Tracey was with EMC in both Field Marketing and Global Partner Marketing roles.

ITSMA HOT TOPICS!

ITSMA HOT TOPICS!

Account-Based Marketing Brand & Reputation Buyer Personas Customer Success Thought Leadership