The Institute of Directors’ annual Brittelstand Symposium is designed for leaders of mid-market enterprise companies who continue to face challenges in the ever-changing marketplace.
Featuring a host of leading guest chairs, and an exceptional list of relevant keynote speakers and panelists, you will have access to personal stories and experiences from those who have successfully navigated hurdles in the marketplace. You will also have the opportunity to connect with like-minded peers who share similar experiences and ambitions, as well as grow your knowledge in key areas that will help you expand your business.
- Recruiting and Skilling a Modern Board for Scale
- How to Access Funding
- The Digital Decade & Connected Business
- Marketing Masterclass: Building Customer Loyalty
- Scaling Your Business for International Trade
- The Future of Business: Sustainability & Climate Change
ITSMA’s Bev Burgess, SVP & ABM Practice Lead, will be one of the keynote speakers for the Marketing Masterclass. This session will provide best practices and practical advice on how to build and retain customer loyalty. Attendees will learn that investing in good customer service and engaging customer experiences not only creates long-term loyalty, but encourages customers to recommend your business to others.
For more information, and to register, go to the IoD’s webpage.
The Institute of Directors, London
116 Pall Mall,