How to Gain and Retain Clients: Establishing Trust, Respect & Likability Fast

Hilary Fordwich

No one ever chooses to do business with someone they dislike or don’t trust and respect. During this session attendees learn how to build and manage relationships resulting in business growth due to quickly establishing trust, respect and likability. This is critical to achieve as in all technical fields such as finance, engineering, architecture, IT, law and accounting, only about 15% of financial success is due to technical knowledge, while 85% is due to these human engineering skills.