Frequently Asked Questions for Current Members

1. What member benefits can I take advantage of?
2. How can I keep up with ITSMA research and events?
3. How can I gain access to ITSMA’s Member Research Library?
4. Can I share ITSMA Member Research reports with colleagues?

1. What member benefits can I take advantage of?

ITSMA member companies have access to a variety of benefits, including research reports, marketing tools, online briefings, advisory services, and special member pricing for sponsored research studies, events, and training programs.

Learn more about the benefits of membership

2. How can I keep up with ITSMA research and events?

The best way is to subscribe to ITSMA’s monthly newsletter, which includes notices of recent and upcoming activities as well as articles and research excerpts on key marketing and sales issues. We also offer other information services, such as a monthly Research Digest and an Alert service for new publications.

You can also always check the ITSMA Website, contact your company’s account manager, or ask questions at info@itsma.com.

3. How can I gain access to ITSMA’s Member Research Library?

The Member Research Library is password-protected. Member access is available to any employee of an ITSMA member company, and includes unlimited access to all HTML and PDF files in the Member Library. Guest access provides access to sample documents, and is available to anyone else. Register for access as a member or guest, and we will send you a password by email at your company email address. You can change your password later if you prefer to create your own.

Learn more about online access.

4. Can I share ITSMA Member Research reports with colleagues?

We do encourage all members to share ITSMA member research reports within your own marketing and sales organizations. However, each report is fully copyrighted. Mass reproduction, online posting, or other types of redistribution without written permission from ITSMA are strictly prohibited.

ITSMA specializes in helping companies market and sell services and solutions. As part of our annual client program we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.