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YOU MUST AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT TO BECOME A USER, WHICH IN TURN PERMITS YOU TO ACCESS CERTAIN DOCUMENTS (THE "PRODUCTS") ON ITSMA'S WEB SITE. BY COMPLETING THE REGISTRATION PROCESS, YOU AGREE TO THE TERMS OF THIS AGREEMENT, JUST AS IF YOU HAD SIGNED THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT COMPLETE THE REGISTRATION PROCESS.

Changed Terms.
ITSMA may change or discontinue any aspect of its Web site at any time, including its content or features. ITSMA reserves the right to change the terms and conditions applicable to use of the Products. Such changes shall be effective immediately upon notice, which shall be placed on the Web site. Use of the Products after notice shall be deemed to be acceptance by User of such changes.

Term.
ITSMA may terminate User's access at any time for any reason. The provisions regarding Disclaimer of Warranty, Accuracy of Information, Indemnification, and Third Party Rights shall survive.

Copyright and License of Product.
The Products are the property of ITSMA and are protected by U.S. and international copyright law and conventions. User acknowledges that access to the Products is limited to the License terms set forth herein and any expansion must be in writing. The granting of the License to access and use the Products is conditioned on User's agreement not to disclose, copy, disseminate, redistribute, or publish a Product, or any portion of or excerpts of a Product to any other party.

User shall have the right to use the Products solely for its own internal information purposes. Reproduction of the Products in any form or by any means is forbidden without ITSMA's written permission, including but not limited to:

  • information storage and retrieval systems;
  • recordings and retransmittals over any network (including any local area network);
  • use in any timesharing, service bureau, bulletin board, or similar arrangement or public display;
  • posting any Product to any other online service (including bulletin boards or the Internet);
    or
  • sublicensing, leasing, selling, offering for sale, or assigning the Product.

User agrees to maintain the Products copyright, trademark, and other notices.. User further agrees that it shall not use ITSMA's name or any excerpts from the Products in the promotion of its products or services.

Disclaimer of Warranties.
ITSMA does not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to the Products. Although ITSMA takes reasonable steps to screen Products for infection by viruses, worms, Trojan horses or other code manifesting contaminating or destructive properties before making the Products available, ITSMA cannot guarantee that any Product will be free of infection.

Accuracy of Information.
The information contained in the Products has been obtained from sources believed to be reliable. ITSMA disclaims all warranties as to the accuracy, completeness, or adequacy of such information. The reader assumes sole responsibility for the selection of the Products to achieve its intended results. The opinions expressed in the Products are subject to change without notice.

Limitation of Liability.
In no event will ITSMA be liable for:

  • damages of any kind, including without limitation, direct, incidental, or consequential damages (including, but not limited to, damages for lost profits, business interruption, and loss of programs or information) arising out of the use of or inability to use ITSMA's Web site or the Products, or any information provided on the Web site, or in the Products
  • any claim attributable to errors, omissions, or other inaccuracies in the Product or interpretations thereof.

Links.
This Web site contains links to other Web sites, which are provided as resources for the convenience of users. Because ITSMA is not responsible for maintaining these sites, please direct your concerns about any of the linked sites to that site's administrator.

Indemnification.
User agrees to indemnify, defend, and hold harmless ITSMA, its affiliates, licensors, and their respective officers, directors, employees, and agents from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of the use of the Products by User or User's account.

Third Party Rights.
The provisions regarding Disclaimer of Warranty, Limitation of Liability, and Indemnification are for the benefit of ITSMA, and its licensors, employees, and agents. Each shall have the right to assert and enforce those provisions against a User.

General Provisions.
Any provision in any memorandum received by ITSMA in connection with the Product that is inconsistent with, or adds to, the provisions of this Agreement is void. Neither the parties' course of conduct or trade practice will modify the terms of this Agreement. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, all other terms and conditions shall remain in full force and effect.

Governing Law.
This Agreement and the resolution of any dispute arising hereunder shall all be governed and construed in accordance with the laws of the state of Massachusetts, without regard to its conflicts of law principles. User consents to the jurisdiction of the courts of the state of Massachusetts.

Privacy Statement.
A customer's right to privacy is of paramount importance to ITSMA. When you register to use our site, ITSMA will ask you to provide your name, organization, email address, and other information. We use that information to provide you a more personalized online experience and to process orders, as well as to keep track of what topics are of interest to our readers. This information will not be shared with any third party.

User Agreement Effective Date: April 1, 2005

Contact Information North America:
ITSMA, Lexington Office Park, 420 Bedford Street, Suite 110, Lexington, MA 02420
Phone: +1-781-862-8500  |  Fax: +1-781-674-1366  |  Email: info@itsma.com

Contact Information Europe:
ITSMA, Grenville Court, Britwell Road, Burnham, Buckinghamshire, SL1 8DF United Kingdom Phone: +44 (0)1628 603130  |  Fax: +44 (0)1628 603325   |  Email: info@itsma.com
Company No: FC023364   |  Branch No: BR006173  |  VAT Number GB 840 4681 32
Branch registered in England and Wales.

 

   
 
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