“ITSMA is clearly the thought leader when it comes to solutions. This is a big issue for Lucent, and we’re always looking for new ideas and best practices. ITSMA’s research, events, and even their newsletter
—John Giere, Chief Marketing Officer, Alcatel-Lucent
For more information on how we can help you meet the solutions challenge, contact us at +1-781-862-8500, or email@example.com.
The way customers evaluate, select, and buy solutions has changed. Today’s customers are proactive, and they’re demanding that providers deliver real business value.
To achieve this, IT companies are working overtime to integrate products, services, and business process knowledge in a more compelling approach to the market. In other words, they’re shifting to solutions.
Making the solutions transition
ITSMA’s research-based approach to solutions looks at the whole picture, providing strategic guidance, best practice insight, and hands-on support to companies committed to becoming a true solutions provider. We work with companies on every aspect of the transition, including:
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