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Workshop Leaders   |   Registration Information

Increasing Your Impact In Key Accounts:
Designing and Delivering Account-Based Marketing

ITSMA Workshop
Back by popular demand!
June 27-28, 2006
Boston, MA

ABM 50 points
 
What people say about ITSMA’s ABM Workshops:
“This was a fabulous workshop—I learned a lot. The case study was useful for discussion purposes, and the success stories the leaders shared are helping me sell the value of ABM internally. The most valuable aspect of the program was sharing with and learning from other marketing professionals.”
—Marita Hollis, past attendee of Increasing Your Impact in Key Accounts
and group vice president of business development at ACS
“Nicely done! Great job pulling out the audience and driving info exchange and thinking. I had high expectations based upon prior experience with ITSMA. Let's do ABM II soon.”
—Renee Sprole, past attendee of Increasing Your Impact in Key Accounts
and vice president of strategic marketing at Unisys
 
Overview

More and more technology firms have begun looking to their key accounts to provide opportunities for services growth and profitability. As marketing’s contribution to the sales cycle is more clearly understood, marketers are increasingly being tasked with driving growth in these key accounts.

With its laser-focus on individual accounts and their business needs, account-based marketing (ABM) is emerging as a powerful technique for bringing sales and marketing together to combat commoditization and create more strategic and lucrative relationships with key accounts.

This workshop is designed to provide participants with a step-by-step methodology to create, improve, and scale ABM programs.

A Proven, Six-Step Approach

ITSMA's six-step approach to ABM is rooted in our research and collaboration with industry pioneers. This workshop outlines our best practice insight on each step of the ABM process, including:

  • Selecting target accounts. Learn how to objectively choose the accounts that will yield the highest returns today and in the future
  • Understanding and analyzing target accounts. Explore the right kinds of research that allow you to:
    • Build a deep understanding of individual accounts and their market dynamics
    • Uncover the business imperatives of target accounts
  • Mapping value. Identify new and better approaches to providing real value to target accounts. Learn how to create customized value propositions that will get the attention of specific decision makers within target accounts
  • Developing the tactical plan. Identify the actions you need to take to create trust and win more business within your key accounts
  • Executing the plan. Learn the types of collaborative skills and partnerships you'll need to effectively carry out your plans
  • Measuring the results . Understand how ongoing evaluation with the right metrics can help you track your progress over time and justify ABM investments
 
Key Benefits [TOP OF PAGE]

By attending this workshop, you will gain:

  • A clear and proven methodology for building and executing your end-to-end ABM strategy
  • Industry-leading examples and benchmarks to strengthen your ABM marketing campaigns and initiatives
  • Expert-guided practice in designing ABM campaigns in a supported environment

You will leave with more confidence around ABM, new ideas on how to build and scale effective programs, and research-based information about what works best in today’s economy—plus new energy to tackle your toughest ABM challenges!

 
Who Should Attend [TOP OF PAGE]

This is the only workshop specifically designed to address ABM in an IT/networking environment, using research, publications, and case studies from these industries.

It is particularly useful for:

  • Field marketing directors
  • Field marketing managers
  • Account directors
  • Business development executives
  • Sales leaders
  • Anyone else tasked with increasing business within key accounts!

Delegates who attend with team members will benefit the most. We strongly encourage two or more participants from each organization to attend in order to maximize the value of the breakout exercises during the workshop and transfer the learning back into the workplace. Special group discounts are available; call us for more information.

 
Workshop Agenda* [TOP OF PAGE]
   
June 27: Applying ITSMA’s Six-Step Model for ABM
Morning 1. Welcome, Introductions & Objectives
2. Account-Based Marketing: The New Frontier
3. Prioritizing Key Accounts
4. Understanding the Account
Afternoon 5. Mapping and Selecting Opportunities
6. Building Compelling Value Propositions
7. Creating The Integrated Impact Plan
8. Managing and Measuring the Program
Evening New England Lobster Bake
June 28: Scaling the Program Across the Organization
Morning
9. Moving From Successful Pilots to Company-Wide Programs
10. Building an ABM Program at HP: Dave Garrels, 1to1 Marketing Program Manager, HP
11. Tools for Scaling ABM: Mike Gauthier, President, e-tractions

12.

Action Learning Review
*The workshop will run from 8:30 am-5:00 pm on June 27 and from 8:00 am-12:30 pm on June 28.
 
Workshop Leaders [TOP OF PAGE]

Steve Hurley
Vice President, Member Engagement
shurley@itsma.com

Steve leads ITSMA’s member engagement team, which works directly with member companies to provide focused advisory support on a wide range of marketing and sales challenges. Steve leads the development of ITSMA’s project methodologies and frameworks and oversees advisory projects on such issues as: go-to-market strategy; growing the solutions business; portfolio rationalization; account-based marketing; and relationship growth.

Brette Gillman
President, Graeper Marketing

Brette Gillman is president of Graeper Marketing, providing strategic consulting and marketing program development services to technology organizations. She has over 20 years experience in business-to-business strategic marketing and communications.

During Brette's tenure with CGI-AMS (formerly American Management Systems), she specialized in leading integrated account-based marketing campaigns aligned to business strategy and designed for revenue generation. While based in Europe, Brette managed a global marketing team with responsibility for communications and the go-to-market strategy for CGI-AMS' products and services.

Jeff Sands
Vice President
jsands@itsma.com

With more than 35 years of experience in technology marketing, sales, and business development, Jeff brings a keen understanding of the priorities and pain points for services and solutions marketing. At ITSMA, Jeff works directly with member companies to help them take best advantage of ITSMA resources and to provide focused advisory support around go-to-market strategies for technology services, portfolio rationalization, sales enablement, customer advisory councils and more. Jeff is also the Practice Lead for Account-Based Marketing.

 

 
Fees and Registration Information [TOP OF PAGE]
   
Event Date: June 27-28, 2006
Member price: $1,695 + $400 for accommodations
Non-member price:

$2,095 + $400 for accommodations

  (Registration closed)
 

Workshop fee includes tuition, course materials, and all meals and refreshments.

Group Discount: Maximize workshop impact by registering with co-workers. We offer a 5% discount off the registration fee for the workshop (excluding accommodations) for a minimum of three attendees and a 10% discount for five or more participants. Call us for information on how to register.
  Please note: If payment is not received by the start of the workshop, a credit card or other form of payment will be required for admittance.
  For more information contact Carolyn Jefferson at +1-781-862-8500, ext. 21 or cjefferson@itsma.com.
Event Location: Babson Executive Conference Center
Wellesley, MA
*Accommodations:

Babson Center For Executive EducationITSMA will reserve a room for you, arriving June 26 (check in 4 pm), departing June 28 (check out 12:30 pm), at the Babson Executive Conference Center unless you specify otherwise while registering.

If you will not need accommodations at Babson, please make the appropriate selection on the Registration Form.

  Find out more about Babson's Executive Conference Center
   

Cancellation and Refund Policy
Any cancellations or substitutions must be made in writing and forwarded to ITSMA via email at cjefferson@itsma.com. Delegates may cancel their enrolment without penalty on workshop fees up to ten business days before the start of the event (although accommodation may still be payable). A $350 administration fee for workshop fees will be imposed for cancellations received after this date. Non-attendance without cancellation will incur the full fees. Substitutions approved by ITSMA are permitted up to the start of the workshop.

Satisfaction Guarantee
ITSMA guarantees your complete satisfaction with this event. If, however, you are not satisfied, we will provide you with a full refund of your money, or provide a credit towards another ITSMA offering.

About ITSMA
ITSMA specializes in helping companies market and sell services and solutions. As a membership organization, we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.

 
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