European Advisory Board

The ITSMA European Advisory Board meets once every six months, with the objective of guiding ITSMA’s European and EMEA strategy and acting as a sounding board for ideas and new value propositions.

This small, senior group also serves as a vehicle for ITSMA to communicate with the most senior European executives in our Industry, and to aid networking between fellow board members.

A position on the ITSMA Advisory Board is discretionary and not an automatic benefit of membership. If you would like to be considered for participation please contact Bev Burgess at or +44 (0) 7775 765722.

The current Advisory Board members are:

Donna Rowlands
VP, Regional Marketing

Sally Robins
Group Marketing Director

Paul Higgs
SVP Marketing Strategy and Operations

Gareth Scragg
Director, Services Marketing EMEA

Orange Business Services
Estelle Assaf
Vice President Marketing

Arthur Calderwood
Senior Vice President, Marketing & Sales Operations


ITSMA specializes in helping companies market and sell services and solutions. As part of our annual client program we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, India, and Japan. Learn more at


Europe Home   |  US Home   |  Insight  |  Research  |  Consulting  |  Training  |  Events  |  Members  |  About Us
ITSMA Europe, One Alfred Place, London WC1E 7EB, United Kingdom
Phone: +44 (0)7775 765722  |  Email:  |  Feedback  |  Privacy Policy 
© 2014 Copyright ITSMA. All Rights Reserved.