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| Marketing Services Internally: Highlights from March 1997 Executive Forum |
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Document
Type: Update
Pub. Date: April 1, 1997 Ref. Number:
U0008 |
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| General Electric Medical Systems: Establishing an Ongoing Dialogue with Customers |
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Document
Type: Case Study
Pub. Date: March 1, 1997 Ref. Number:
C0009 |
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| Growing the Services Business |
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Document
Type: Update
Pub. Date: February 1, 1997 Ref. Number:
U0007 |
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| PeopleSoft Corporation: Delivering Outrageous Customer Service |
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Document
Type: Case Study
Pub. Date: May 1, 1996 Ref. Number:
C0007 |
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| Cisco Systems, Inc.: Leading the Way in Delivering Electronic Support Services |
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Document
Type: Case Study
Pub. Date: October 1, 1995 Ref. Number:
C0005 |
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| Auspex Systems, Inc.: Leveraging Corporate Commitment to Quality and Customer Satisfaction to Create New Customers |
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Document
Type: Case Study
Pub. Date: March 1, 1995 Ref. Number:
C0003 |
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| Hitachi Data Systems: Listening to Customers, Gaining Market Foresight |
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Document
Type: Case Study
Pub. Date: December 1, 1994 Ref. Number:
C0002 |
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