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All ITSMA Relationship Marketing Documents     

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Auspex Systems, Inc.: Leveraging Corporate Commitment to Quality and Customer Satisfaction to Create New Customers
Document Type: Case Study         
Pub. Date: March 1, 1995        Ref. Number:  C0003

Hitachi Data Systems: Listening to Customers, Gaining Market Foresight
Document Type: Case Study         
Pub. Date: December 1, 1994        Ref. Number:  C0002

 


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