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All ITSMA Influencer Relations Documents     

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Why Marketers Need to Rethink Their Mix, and Ultimately, Their Operations
Document Type: Viewpoint        
Pub. Date: March 15, 2010        Ref. Number:  V0050

How to Actively Manage Word of Mouth
Document Type: Update         
Pub. Date: February 11, 2008        Ref. Number:  U0058

The Missing Link in Differentiation: Reputation
Document Type: Update         
Pub. Date: January 8, 2008        Ref. Number:  U0057

Build Brand and Reputation Strength With 360 Degree Research and Analysis
Document Type: Update         
Pub. Date: November 26, 2007        Ref. Number:  U0055

Online Reputation Management: Bolstering Your Brand Through Conversation and Community
Document Type: Online Briefing        
Pub. Date: October 16, 2007        Ref. Number:  OLB071016

Managing Online Conversations: Naked Marketing in a Digital World
Document Type: Viewpoint         
Pub. Date: June 26, 2006        Ref. Number:  V0029

Rethinking Brand and Reputation: New Priorities for Sustaining Competitive Advantage
Document Type: Online Briefing         
Pub. Date: March 23, 2005        Ref. Number:  OLB032305

 


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