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All ITSMA Value Proposition Development Documents     

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Where’s the Beef? Creating Value Propositions That Matter
Document Type: Update        
Pub. Date: July 3, 2009        Ref. Number:  U0066

Four Steps to Improving Your Ability to Penetrate New Accounts
Document Type: Update        
Pub. Date: June 23, 2009        Ref. Number:  U0065

Survey Insights: The Impact of the Economic Downturn on Developing and Selling Solutions
Document Type: Study        
Pub. Date: May 8, 2009        Ref. Number:  SV4555

How to Develop a Complex Solution: HP’s Data Center Transformation
Document Type: Case Study        
Pub. Date: April 14, 2009        Ref. Number:  CS0020

The State of Support Services Marketing
Document Type: Benchmarking Study         
Pub. Date: August 22, 2007        Ref. Number:  SV3650

Support Services Marketing: Are You Future Proof?
Document Type: Online Briefing         
Pub. Date: August 16, 2007        Ref. Number:  OLB070814

Hewlett-Packard Services: Building Value Propositions for Target Clients
Document Type: Case Study         
Pub. Date: July 21, 2004        Ref. Number:  EUC003

Marketing’s New Fundamentals: 2003 Annual State of the Profession Address
Document Type: Online Briefing         
Pub. Date: February 4, 2003        Ref. Number:  OLB020403

Strengthening Services Sales: A Client-Centric Approach
Document Type: Update         
Pub. Date: June 1, 2000        Ref. Number:  U0025

Creating Added Value: The Real Art of Services Marketing
Document Type: Update         
Pub. Date: October 1, 1998        Ref. Number:  U0016

New Services Development: Formalizing Gut Feel
Document Type: Update         
Pub. Date: July 1, 1998        Ref. Number:  U0014

Value Migration in IT Services Marketing, Victor E. Millar, AT&T Solutions
Document Type: Viewpoint         
Pub. Date: September 1, 1997        Ref. Number:  V0004

Hewlett-Packard Company: Developing and Packaging Marketing-Friendly Services
Document Type: Case Study         
Pub. Date: June 1, 1995        Ref. Number:  C0004

 


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