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All ITSMA Globalization and Outsourcing Documents     

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2012 Services Marketing Budget Allocations and Trends
Document Type: Benchmarking Study        Abbreviated Summary Available
Pub. Date: February 21, 2012        Ref. Number:  B023

Services Marketing Budgets and Benchmarks: 2011 Budget Allocations and Trends, January 2011
Document Type: Benchmarking Study        
Pub. Date: March 1, 2011        Ref. Number:  B022

Globalizing Marketing: How to Sync Headquarters and Field Marketing
Document Type: Viewpoint        
Pub. Date: May 14, 2010        Ref. Number:  V0051

The “Marketing” Enterprise of the Future
Document Type: Viewpoint        
Pub. Date: August 20, 2009        Ref. Number:  V0049

Five Lessons for Competing in the Global Market: An Interview with Malcolm Frank, Cognizant’s SVP of Marketing and Strategy
Document Type: Viewpoint         
Pub. Date: January 24, 2007        Ref. Number:  V0032

Buyer Views on Outsourcing and Offshoring: Marketing Implications for ITO and BPO Providers
Document Type: Focus Report         Abbreviated Summary Available
Pub. Date: September 30, 2004        Ref. Number:  F008

High Performance Marketing for CRM Services
Document Type: Online Briefing         
Pub. Date: December 19, 2000        Ref. Number:  OLB121900

Andersen Consulting: Global Branding for Professional Services
Document Type: Case Study         
Pub. Date: April 1, 2000        Ref. Number:  C0022

Cisco Systems: Building and Marketing the Global Networked Business
Document Type: Case Study         
Pub. Date: August 1, 1999        Ref. Number:  C0018

 


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