Member Library   |   Online Library Home

All ITSMA Benchmarking Study Documents     

Get Adobe AcrobatTo view PDF files in our library you need an updated version of Adobe® Acrobat® Reader®. To download the application click on the image link (to the left) and follow the steps to download and install the application for free.

  • Page 1 of 2
  • 1
  • 2
  • >
   
B2B Services and Solutions Lead Management Benchmarks
Document Type: Benchmarking Study        
Pub. Date: October 5, 2011        Ref. Number:  SV4582

ITSMA Online Survey: Data Driven Marketing
Document Type: Benchmarking Study        Complimentary Version Available
Pub. Date: April 28, 2011        Ref. Number:  SV4581

Services Marketing Budgets and Benchmarks: 2011 Budget Allocations and Trends, January 2011
Document Type: Benchmarking Study        
Pub. Date: March 1, 2011        Ref. Number:  B022

ITSMA Online Survey: Thought Leadership
Document Type: Benchmarking Study        
Pub. Date: February 1, 2011        Ref. Number:  SV4580

Lead Generation Benchmark Report: How the Best Firms Fill the Pipeline, 2010 ITSMA and RainToday.com Lead Generation Survey
Document Type: Benchmarking Study        Complimentary Version Available
Pub. Date: November 24, 2010        Ref. Number:  SV4579R

ITSMA Online Survey: Integrating Social Media into the Marketing Mix and the Business
Document Type: Benchmarking Study        Complimentary Version Available
Pub. Date: April 13, 2010        Ref. Number:  SV4578

Services Marketing Budgets and Benchmarks: 2010 Budget Allocations and Trends
Document Type: Benchmarking Study        
Pub. Date: February 10, 2010        Ref. Number:  B021

Sales Enablement Practices and Trends: Increasing Marketing’s Impact
Document Type: Benchmarking Study        
Pub. Date: November 6, 2009        Ref. Number:  SV4575

Leading Practices in B2B Customer Engagement
Document Type: Benchmarking Study        
Pub. Date: November 5, 2009        Ref. Number:  SV4577

Market Pulse
Document Type: Survey        
Pub. Date: November 4, 2009        Ref. Number:  SV4576

Web 2.0 Gets Strategic Executive Summary
Document Type: Study        
Pub. Date: July 9, 2009        Ref. Number:  SV4574E

Survey Insights: The Impact of the Economic Downturn on Developing and Selling Solutions
Document Type: Study        
Pub. Date: May 8, 2009        Ref. Number:  SV4555

ITSMA Account-Based Marketing Benchmarking Study
Document Type: Benchmarking Study        
Pub. Date: April 1, 2009        Ref. Number:  B019

Services Marketing Budgets and Benchmarks: 2009 Budget Allocations and Trends, Data from ITSMA Key Metrics Survey, January 2009
Document Type: Study        
Pub. Date: February 6, 2009        Ref. Number:  B020

Marketing Analytics
Document Type: Study        
Pub. Date: February 5, 2009        Ref. Number:  SV4436

Are Spreadsheets and CRM Sufficient? Marketing Automation in the 21st Century
Document Type: Benchmarking Study        
Pub. Date: November 20, 2008        Ref. Number:  SV4314

Marketing in a Downturn
Document Type: Benchmarking Study        
Pub. Date: November 17, 2008        Ref. Number:  SV4320

Penetrating New Accounts: ITSMA Member Survey Results
Document Type: Benchmarking Study         
Pub. Date: May 14, 2008        Ref. Number:  SV3917

Services Marketing Budgets and Benchmarks: 2008 Budget Allocations and Trends
Document Type: Benchmarking Study         Complimentary Version Available
Pub. Date: February 27, 2008        Ref. Number:  B018

Marketing and the Bottom Line: ITSMA Member Survey Results
Document Type: Benchmarking Study         
Pub. Date: December 12, 2007        Ref. Number:  SV3801

Balancing Global and Local Marketing Priorities
Document Type: Benchmarking Study         
Pub. Date: September 24, 2007        Ref. Number:  SV3693

The State of Support Services Marketing
Document Type: Benchmarking Study         
Pub. Date: August 22, 2007        Ref. Number:  SV3650

Thought Leadership Survey, ITSMA Online Member Survey, June 2007
Document Type: Benchmarking Study        
Pub. Date: June 25, 2007        Ref. Number:  SV3559

Building Loyalty through Customer Relationship Programs
Document Type: Benchmarking Study         
Pub. Date: April 26, 2007        Ref. Number:  PN3443

Services Marketing Budgets and Benchmarks: 2007 Budget Allocations and Trends
Document Type: Benchmarking Study         Complimentary Version Available
Pub. Date: February 21, 2007        Ref. Number:  B017

  • Page 1 of 2
  • 1
  • 2
  • >

 


HOME  |  Insight  |  Research  |  Consulting  |  Training  |  Events  |  Members  |  About Us  |  Site Map   |  Site Search
Phone: 1-888-ITSMA92 (Outside the U.S. +1-781-862-8500)
Feedback  |  Privacy Policy  |  © 2012 Copyright ITSMA. All Rights Reserved.