ITSMA Home Order Research
Register for Events
InsightResearchConsultingTrainingEventsAbout UsMembers
 SMPP  |  Custom Programs  |  Faculty  Site Search
   
<< BACK

Sales Training Programs

“We asked ITSMA to deliver a sales training program to meet two objectives. First, to help the sales reps understand how selling solutions is different from selling products and services. Second, to help them adopt a more client-centric, solutions-oriented approach. The workshop ITSMA delivered was very successful. Combined with other initiatives, it has led to greater success selling NEC's innovative network solutions.”

—Scott Espy, Vice President, Channel Business Development, NEC Unified Solutions

For over 10 years, ITSMA has worked with the world’s leading technology services and solutions firms to improve sales performance. If you are looking to spark new thinking, acquire new skills, or gain insight into industry best practices, call Robert Baginski at +1-910-933-9147 today.

Some of our most requested sales training programs include:

Making the Leap from Products to Services

Do you have a sales team that’s made up of people with a background in selling products? Need a quick and dirty training course to educate your sales force on how selling products is different from selling services? Want to make sure they know how to qualify and articulate the value of your services based on what individual buyers want and need?

If you answered yes to any of these questions, this workshop is for you!

To learn more please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.

Consultative Sales: How to Sell Technology-Based Services and Solutions

Selling technology services used to be pretty much like taking orders. But, as any sales rep will tell you, this is definitely not the case anymore! What this means is that your sales team needs to learn how to identify, interact, and communicate with clients and prospects on a whole new level—as a trusted advisor who can provide a competitive advantage, rather than as a simple supplier of cool technological stuff.

This course will walk you through the results of the latest research on what works and what doesn’t in selling technology services today.

To learn more please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.

Successful Sales Calls for Services

Selling services over the phone is challenging. Knowing your prospect’s business, putting the intangible “features” of your service in concrete terms that a prospect can get his head around, connecting the prospect’s pain with a solution you can deliver…. all without the benefit of seeing your prospect react to what you’re saying.

Each of your prospects will have different needs and different pain points. But there are things you can do on a call to convince them that your services will solve their pain, and we’ll teach you how!

To discuss your specific training needs, please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.

About ITSMA
ITSMA specializes in helping companies market and sell services and solutions more effectively. As a membership organization, we provide research, consulting, and training to the world's leading technology, communications, and professional services providers to generate increased demand, strengthen customer relationships, and improve brand differentiation. ITSMA is based near Boston, and has offices in London and Tokyo. Learn more at www.itsma.com.

   
 
HOME  |  Insight  |  Research  |  Consulting  |  Training  |  Events  |  Members  |  About Us  |  Site Search
Phone: 1-888-ITSMA92 (Outside the U.S. +1-781-862-8500)
Feedback  |  Privacy Policy  |  © 2008 Copyright ITSMA. All Rights Reserved.