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“We asked ITSMA to deliver a sales training program to meet
two objectives. First, to help the sales reps understand how selling
solutions is different from selling products and services. Second,
to help them adopt a more client-centric, solutions-oriented approach.
The workshop ITSMA delivered was very successful. Combined with other
initiatives, it has led to greater success selling NEC's innovative
network solutions.”
—Scott Espy, Vice President, Channel Business Development, NEC
Unified Solutions
For over 10 years, ITSMA has worked with the world’s leading technology
services and solutions firms to improve sales performance. If you are looking
to spark new thinking, acquire new skills, or gain insight into industry
best practices, call Robert Baginski at +1-910-933-9147 today.
Some of our most requested sales training programs include:
Making the Leap from Products to Services

Do you
have a sales team that’s made up of people with a background
in selling products? Need a quick and dirty training course to educate
your sales force on how selling products is different from selling
services? Want to make sure they know how to qualify and articulate
the value of your services based on what individual buyers want and
need?
If you answered yes to any of these questions, this workshop is for you!
To learn more please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.
Consultative Sales: How to Sell Technology-Based Services and Solutions

Selling
technology services used to be pretty much like taking orders. But,
as any sales rep will tell you, this is definitely not the case anymore!
What this means is that your sales team needs to learn how to identify,
interact, and communicate with clients and prospects on a whole new
level—as
a trusted advisor who can provide a competitive advantage, rather than
as a simple supplier of cool technological stuff.
This course will walk you through the results of the latest research on
what works and what doesn’t in selling technology services today.
To learn more please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.
Successful Sales Calls for Services

Selling services over the phone is challenging. Knowing your prospect’s
business, putting the intangible “features” of your service in
concrete terms that a prospect can get his head around, connecting the prospect’s
pain with a solution you can deliver…. all without the benefit of seeing
your prospect react to what you’re saying.
Each of your prospects will have different needs and different pain points.
But there are things you can do on a call to convince them that your services
will solve their pain, and we’ll teach you how!
To discuss your specific training needs, please contact Robert Baginski at +1-910-933-9147 or rbaginski@itsma.com.
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