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Marketing technology services is challenging. Services are intangible,
hard to differentiate, and difficult to evaluate. Most other marketing
skills assessments are designed with product marketing in mind; when
you're responsible for bringing services to market, you need to know
that you and your team have the right skills for the job.
Developed in partnership with leading services marketers and learning
specialists, ITSMA's Services Marketing Competency Assessment provides
a unique measure of the skills most essential to services marketing success.
This Assessment is designed to help you, as a services marketing professional,
plan your organizational and personal professional development.
As a primary benefit of corporate membership with ITSMA, the Assessment
offers member companies the opportunity to evaluate the services marketing
proficiency of up to 12 marketers at no charge beyond the annual membership
fee.
Based on the ITSMA
Marketing Framework, a comprehensive approach to client-centric
marketing for services and solutions, the Web-based self-assessment
takes no longer than 15 minutes to complete. It measures core skills in
seven critical areas of services marketing:
- Strategy and market planning
- Portfolio management
- Marketing communications
- Relationship management
- Marketing operations
- Sales support and enablement
- Business partner management
Benefits of the Assessment
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Individual team members will receive personal and confidential evaluations
of their skill-sets so that they can better understand their strengths
and weaknesses and plan for continuing professional development.
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Membership sponsors will receive a report of the aggregated
scores of their team, along with comparative benchmarks from other
services companies we've evaluated. This overview will help the
entire organization shore up its professional development programs,
make more informed hiring decisions, and fully leverage its competitive strengths.
By repeating the assessment every 12 months, you and your company
will gain a valuable snapshot of how effectively you and your team
are building your skills, and how you're stacking up against other
leaders in the field.
How to Schedule Your Company's Assessment
All ITSMA member companies are entitled to this complimentary skills
assessment for up to 12 marketers as part of their annual membership
agreement. ITSMA can also make the assessment available to larger teams
for a nominal additional fee.
For more information, or to schedule your company's assessment, please
contact your company's account manager or Katie Gustin at +1-781-862-8500,
ext. 114, or kgustin@itsma.com.
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