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The technology industry today is grappling with a dramatic shift in the way customers
evaluate, select, and purchase technology.
Marketing leaders, strapped for time and budget, are expected to keep pace with these changes.
ITSMA,
a membership community for technology services and solutions marketers,
provides the insight, community, and advisory
guidance you need to successfully go-to-market in today’s
hypercompetitive marketplace.
As a technology marketer charged with growing a services or solutions
business, you are faced with a number of challenging realities:
- Traditional marketing and sales approaches are less and less effective
- Customers are less loyal and more skeptical of vendor claims
- Marketing is under constant pressure to prove its strategic value
to the organization
To help you meet your marketing goals in today’s competitive climate,
ITSMA is dedicated to providing best practice insight, an active leadership
community,
and hands-on advisory guidance around the unique requirements for marketing
services and solutions.
To ensure membership value, ITSMA works with member companies to craft
customized programs geared directly to the top challenges facing each organization.
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| "Because we’ve been members of ITSMA
for so long and
used them for counsel and training so many times, they
have an inside understanding of our company, our goals,
and our culture that allows us to get right to the business at
hand." |
| —Julie Meyers, VP, Marketing,
Xerox Global Services |
Membership activities are focused on the challenges identified by members
each year as most essential to services and solutions success. The 2008
membership program is focused on the following issues:
- Increasing Marketing’s Impact on the Bottom Line
- Identifying the marketing activities that have the biggest impact on growth and profitability
- Identifying how to tie marketing metrics to business and client results
- Improving Competitive Positioning and Differentiation
- Elevating Demand in a Crowded World (e.g., Account-Based Marketing, global/local integration, etc.)
- Sharpening Marketing’s Edge: New Tools and Approaches
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| "ITSMA keeps my team on the cutting edge
of what's happening in services marketing." |
| —Stef van Aarle, COO Europe,
Vice President, Global Marketing & Strategy, Lucent |
Membership includes access to ITSMA’s industry-leading research
and insight on marketing and sales trends and best practices. Specific
benefits include:
- Annual benchmark research on marketing budgets and priorities, as
well as sales performance
- Ongoing coverage of marketing and sales best practices and trends,
including Case
Studies, topical Updates, executive Viewpoints,
and newsletter reports
- Ongoing insight into buyer perspectives and behavior for services
and solutions
- Unlimited organizational access to ITSMA’s online member library of more than 270 reports, briefings, and tools on a wide range of
marketing and sales issues
- Membership rates for ITSMA multiclient research studies*
Members participate in a community comprised of marketers from the world’s
top technology, telecom, and services companies. The ITSMA community
enables members to share ideas and challenges and learn from industry
leaders. Specific benefits include:
- Executive-level roundtables and forums in North America and Europe
- Complimentary seat to annual conference in North America or Europe
- Access to participation in Executive Councils
- Unlimited organizational access to Web briefings and local breakfast
and lunch briefings
- Membership rates for ITSMA workshops and conferences*
- Access to ITSMA’s Services Marketing Professional Program*
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| "Selling integrated solutions is a top
priority for Sprint.
We've set ambitious targets for developing, marketing, and
selling new solutions in an aggressive timeframe, and
ITSMA has been an important source of advice and guidance
to help us reach our goals.” |
| —Kenny Wyatt, VP, Marketing & Product
Development,
Sprint Nextel |
Members take advantage of personalized advisory support from ITSMA experts
on critical marketing and sales challenges. Specific benefits include:
- Annual membership plan to identify top priority
issues and ensure membership support revolves around them
- Annual Insight Session: a customized consultation or workshop session
on a key strategic or tactical challenge
- Ongoing strategy and planning support
- Services marketing competency assessment for up to 12 team members
- Team access to "Ask ITSMA" inquiry service
Corporate Membership:
Available to any technology, telecommunications,
or IT services organization. Corporate membership is led by an Executive
Sponsor (typically the senior-most marketing or services marketing
executive in a company or business unit), and includes access to ITSMA’s
Insight, Community, and Advisory Guidance.
Corporate membership also includes unlimited access for anyone in
the organization to ITSMA’s
best practice research and member rates for
add-on services.
Additional Team Membership:
Available to any regional, functional,
or business unit within an existing corporate member company. Additional
team membership is designed to support an additional Executive Sponsor
and his/her team with access to ITSMA’s Insight, Community, and
Advisory Guidance.
Associate Membership:
Available to any technology, telecommunications,
or IT services organization with annual revenue of less than $100 M.
Associate membership is designed to provide smaller and emerging companies
with access to ITSMA’s Insight and Community .
Member organizations choose to receive principal support from an ITSMA
team based in North America or Europe.

More Information
Contact Dirk Mullenger, Director of New Business Development, at
+1-661-298-0015 or dmullenger@itsma.com.
*Additional fees required.
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