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Agenda   |   Registration Information

Increasing Your Impact In Key Accounts:
Designing and Delivering Account-Based Marketing

ITSMA Workshop
March 22-23, 2007
Boston, MA

ABM 50 points
 
What people say about ITSMA’s ABM Workshops:
“This was a fabulous workshop—I learned a lot. The case study was useful for discussion purposes, and the success stories the leaders shared are helping me sell the value of ABM internally. The most valuable aspect of the program was sharing with and learning from other marketing professionals.”
—Marita Hollis, past attendee and group vice president of business development at ACS
“A great workshop that should be taken by any company that would like to significantly deepen its relationship with strategic key accounts. Amazing ideas and insights.”
—Fabio Araujo, past attendee and product marketing manager at Oracle
 
Overview

More and more technology firms have begun looking to their key accounts to provide opportunities for services growth and profitability. As marketing’s contribution to the sales cycle is more clearly understood, marketers are increasingly being tasked with driving growth in these key accounts.

With its laser-focus on individual accounts and their business needs, account-based marketing (ABM) is emerging as a powerful technique for bringing sales and marketing together to combat commoditization and create more strategic and lucrative relationships with key accounts.

This workshop is designed to provide participants with a step-by-step methodology to create, improve, and scale ABM programs.

A Proven, Six-Step Approach

ITSMA's six-step approach to ABM is rooted in our research and collaboration with industry pioneers. This workshop outlines our best practice insight on each step of the ABM process, including:

  • Selecting target accounts. Learn how to objectively choose the accounts that will yield the highest returns today and in the future
  • Understanding and analyzing target accounts. Explore the right kinds of research that allow you to:
    • Build a deep understanding of individual accounts and their market dynamics
    • Uncover the business imperatives of target accounts
  • Mapping value. Identify new and better approaches to providing real value to target accounts. Learn how to create customized value propositions that will get the attention of specific decision makers within target accounts
  • Developing the tactical plan. Identify the actions you need to take to create trust and win more business within your key accounts
  • Executing the plan. Learn the types of collaborative skills and partnerships you'll need to effectively carry out your plans
  • Measuring the results. Understand how ongoing evaluation with the right metrics can help you track your progress over time and justify ABM investments
 
Special Guest Speakers [TOP OF PAGE]

Amy Malone, director of US and Industry Marketing & Communications at EDS, will present a case study on how EDS leverages ABM.

Shawn Jean, senior marketing manager at Avaya, will also be on hand to discuss Avaya's approach to ABM and the benefits the company has realized as a result.

Mike Gauthier, Founder and CEO of e-tractions, an Internet marketing company, will talk about how to leverage microsites as part of a successful ABM campaign.

 
Key Benefits [TOP OF PAGE]

By attending this workshop, you will gain:

  • A clear and proven methodology for building and executing your end-to-end ABM strategy
  • Industry-leading examples and benchmarks to strengthen your ABM marketing campaigns and initiatives
  • Expert-guided practice in designing ABM campaigns in a supported environment
  • You will leave with more confidence around ABM, new ideas on how to build and scale effective programs, and research-based information about what works best in today’s economy—plus new energy to tackle your toughest ABM challenges!
 
Who Should Attend [TOP OF PAGE]

This is the only workshop specifically designed to address ABM in an IT/networking environment, using research, publications, and case studies from these industries.

It is particularly useful for:

  • Field marketing directors
  • Field marketing managers
  • Account directors
  • Business development executives
  • Sales leaders
  • Anyone else tasked with increasing business within key accounts!
 
Special Discounts [TOP OF PAGE]

Delegates who attend with team members will benefit the most. We strongly encourage two or more participants from each organization to attend in order to maximize the value of the breakout exercises during the workshop and transfer the learning back into the workplace. Special group discounts are available; call us for more information.

 
Workshop Agenda* [TOP OF PAGE]
   
March 22: Applying ITSMA’s Six-Step Model for ABM
Morning Welcome, Introductions & Objectives
Account-Based Marketing: The New Frontier
Prioritizing Key Accounts
Understanding the Account
Afternoon Mapping and Selecting Opportunities
Building Compelling Value Propositions
Creating The Integrated Impact Plan
Evening New England Lobster Bake
March 23: Scaling the Program Across the Organization
Morning

Managing and Measuring the Program
Moving From Successful Pilots to Company-Wide Programs

Afternoon ABM Case Study
Action Learning Review
*The workshop will run from 8:30 am-5:00 pm on March 22 and from 8:30 am-12:30 pm on March 23.
 
Workshop Leaders [TOP OF PAGE]

Steve Hurley
Vice President, Member Engagement
shurley@itsma.com

Steve leads ITSMA’s member engagement team, which works directly with member companies to provide focused advisory support on a wide range of marketing and sales challenges. Steve leads the development of ITSMA’s project methodologies and frameworks and oversees advisory projects on such issues as: go-to-market strategy; growing the solutions business; portfolio rationalization; account-based marketing; and relationship growth.

Jeff Sands
Vice President
jsands@itsma.com

With more than 35 years of experience in technology marketing, sales, and business development, Jeff brings a keen understanding of the priorities and pain points for services and solutions marketing. At ITSMA, Jeff works directly with member companies to help them take best advantage of ITSMA resources and to provide focused advisory support around go-to-market strategies for technology services, portfolio rationalization, sales enablement, customer advisory councils and more. Jeff is also the Practice Lead for Account-Based Marketing.

 
 
Fees and Hotel Information [TOP OF PAGE]
   
Event Date: March 22-23, 2007
Member price: $1795
Non-member price: $2195
 

Workshop fee includes tuition, workshop materials, meals, refreshments, and a networking dinner on March 22.

Group Discount: Maximize workshop impact by registering with co-workers. We offer a 5% discount off the registration fee for the workshop (excluding accommodations) for a minimum of three attendees and a 10% discount for five or more participants. Call us for information on how to register.
  Please note: If payment is not received by the start of the workshop, a credit card or other form of payment will be required for admittance.
  For more information contact Carolyn Jefferson at +1-781-862-8500, ext. 21 or cjefferson@itsma.com.
Event Location: Babson Executive Conference Center
Wellesley, MA
Accommodations:

Babson Center For Executive EducationITSMA will reserve a room for you, for the nights of March 21 (check in 4 pm) and March 22 (check out 12:30 pm on March 23), at the Babson Executive Conference Center unless you specify otherwise when you register.

Room Rate: $236 per night, includes dinner and Breakfast in the Woodlands Dining Room.

If you will not need accommodations at Babson, please make the appropriate selection on the Registration Form.

  Find out more about Babson's Executive Conference Center
Special Requests: If there is anything we can do to make your participation in this event easier, please complete the appropriate space on the Registration Form or contact Carolyn Jefferson at cjefferson@itsma.com or on +1-781-862-8500, Ext. 21.
   

 

Cancellation and Refund Policy
Any cancellations or substitutions must be made in writing and forwarded to ITSMA via email at cjefferson@itsma.com. Delegates may cancel their enrolment without penalty on workshop fees up to ten business days before the start of the event (although accommodation may still be payable). A $350 administration fee for workshop fees will be imposed for cancellations received after this date. Non-attendance without cancellation will incur the full fees. Substitutions approved by ITSMA are permitted up to the start of the workshop.

Satisfaction Guarantee
ITSMA guarantees your complete satisfaction with this event. If, however, you are not satisfied, we will provide you with a full refund of your money, or provide a credit towards another ITSMA offering.

About ITSMA
ITSMA specializes in helping companies market and sell services and solutions. As a membership organization, we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.

 
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