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Web Briefing

Marketing and Sales: A New Partnership

September 19, 2006
8:00 am Pacific – 11:00 am Eastern – 16:00 London (Duration: One hour)
(Free for ITSMA members)

Registration Closed

 
Overview

When sales and marketing are working well together, good things happen, including increased revenue, shorter sales cycles, and happier customers, to name just a few. But in the technology industry, marketing and sales are usually not particularly well-aligned. Instead, they have different goals, separate metrics, and little common understanding of what the other is doing.

The traditional approach to alignment emphasizes better communication and sales support. But this approach reflects an outdated view of marketing and sales priorities, one in which marketing is focused primarily on awareness, lead generation, and basic sales support.

Today, with marketing's increasing focus on more strategic activities such as opportunity analysis, market development, and solutions development, improving the alignment between marketing and sales is dependent on both departments making a commitment to:

  • Integrate activities on key initiatives with near- and longer term payoff
  • Agree on core performance metrics for integrated activities
  • Deepen personal and cultural interaction
  • Explore organizational change to strengthen ongoing collaboration

Join ITSMA’s Jeff Sands for a discussion of the new ways that marketing and sales must work together to achieve outstanding results in today's competitive marketplace. Jeff will highlight best practice examples from technology companies that are in the midst of improving the alignment between these two key functions. He will also provide practical recommendations for improving results right now.

The briefing is complimentary for ITSMA members and $95 for nonmembers.

 
ITSMA Presenter [TOP OF PAGE]

Jeff Sands
Member Engagement Director
jsands@itsma.com

With more than 30 years of experience in technology marketing, sales, and business development, Jeff brings a keen understanding of the priorities and pain points for services and solutions marketing. At ITSMA, Jeff works directly with member companies to help them take best advantage of ITSMA resources and to provide focused advisory support around go-to-market strategy for technology services, portfolio rationalization, sales enablement, and more.

 

 
General Information [TOP OF PAGE]

ITSMA's Online Briefings offer recent research findings or survey results from thought leaders on a variety of services marketing topics. The Online Briefings can be viewed individually, or in groups composed of people within the same company. The briefings are available anywhere in the world that has telephone service and access to the Internet. A typical program runs 45 minutes followed by 15 minutes of questions and answers. The person making the online presentation speaks into a telephone and advances the visual portion of the presentation via their computer connected to the Internet. At the end of the presentation. and at the presenter's discretion, the listeners are invited to ask questions. Each listener with a question identifies him or herself and is listed in a queue and taken one at a time by the presentation monitor. The monitor also manages the question and answer session by giving each questioner access to the phone line to communicate with the presenter.

 
Technical Requirements [TOP OF PAGE]

This briefing will be administered by BT Conferencing. All participants are required to test their browsers 24-48 hours prior to ensure compatibility. This test can be done by clicking here: Check your system. You will receive a pass code and dial in number 24-48 hours prior to the briefing.

The technical requirements for this ITSMA online briefing are:

  • Direct or dial-up Internet connection of 56Kbps or higher.
  • A separate telephone line to access the audio teleconference.
  • If participating from your company, ask about your company’s Internet Firewall 48 hours prior to the event. This will enable your IT technician to reconfigure your connections if necessary to ensure access to the Internet portion of the briefing.
  • No plug-ins or software downloads are required.
  • System Requirements: Windows 2000 or higher, Internet Explorer 6.x or greater, Netscape 7.2 or later. The following operating systems will work with limitations: Windows 98 SE, NT Server or Workstation 4.0, Mac OSX 10.3 with Safari 1.2; Solaris 9 with Netscape 7.0 or Mozilla 1.4, Sun JVM 1.4.2.
 
Fees and Registration [TOP OF PAGE]

Aside from the telephone call, the fee for the presentation is complimentary for active ITSMA members, and $95 per location for non-members.

Note: Registration is on a first-come/first-served basis. You must register by 5:00 pm ET, September 18, 2006.

About ITSMA
ITSMA specializes in helping companies market and sell services and solutions. As a membership organization, we work with the world's leading technology, communications, and professional services firms to generate new business, strengthen customer loyalty, and increase brand differentiation. Through research, consulting, training, and community we provide the insight companies need to improve marketing impact, sales performance, and business results. ITSMA is based in Lexington, Massachusetts, and has offices in the United States, the United Kingdom, and Japan. Learn more at www.itsma.com.

 

 
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