Inspirational Marketing:
New Ideas, Thought
Leadership, and Taking a Stand
November 17, 2005
8:00 am Pacific – 11:00 am Eastern – 16:00 London (Duration:
One hour) (Free for ITSMA members)
Registration Closed
We've all heard the yak about thought leadership: how important it is
to have it, that our PR campaigns need to be centered around it, that
our CEOs need to be perceived as thought leaders, blah, blah, blah.
We know it, but are we really ready to make it happen? Are we willing
to move beyond the standard issue white papers, success stories, and
executive interviews to take a strong stand on issues that really matter
to the marketplace?
Buyers today are skeptical about your claims but anxious for competitive
advantage. They’re impatient but still looking for the next new
thing. The problem is, the market is overwhelmed with so-called thought
leadership that too often sounds the same. Cutting through the clutter
requires a clearly different approach to helping customers, and, most
often, a provocative point of view. If some people don't strongly disagree,
it's probably not real thought leadership.
A great idea, of course, is not the end of the thought leadership story.
You still need to invest in a creative and sophisticated program to align
the organization around it, get the message out effectively, and tie
it to strategic opportunities to build the business.
This Online Briefing will explore three priorities for making thought
leadership matter:
Identify and form a clear, compelling, and inspirational point of
view around the issues your customers care about
Craft an integrated and targeted approach to reaching the right audiences
with the right communication vehicles
Connect your point of view directly to demand generation and business
development
The briefing will highlight ITSMA's methodology for developing and marketing
thought leadership. It will also include case study examples of idea-based
campaigns that have truly challenged the way customers do business and
contributed significantly to the bottom line.
Presenter
Robert Leavitt
Former Vice President,
Marketing and Member Community, ITSMA
Rob serves as the voice of ITSMA's membership within the company, leading
all efforts to insure that members receive the maximum possible value from
ITSMA's varied offerings. He is responsible for building the ITSMA community,
managing the ITSMA brand, packaging and promoting ITSMA services, and communicating
the value of membership.
Since joining ITSMA in 1999, Rob has authored numerous articles and reports
on such issues as marketing strategy, brand management, solutions marketing,
partners and alliances, and corporate communications. Rob edits the monthly
ITSMA E-ZINE newsletter, and frequently speaks and writes on marketing innovation,
trends, and best practices.
Prior to joining ITSMA, Rob owned his own consulting firm, specializing in
research services, business and project development, and public relations for
corporate and nonprofit clients. He has also managed research and professional
training programs at New York University and Harvard University, and has designed
and led media projects in more than a dozen countries.
Rob holds a Bachelor's degree in U.S. History from the University of Pennsylvania,
where he graduated Magna cum Laude, and a Master's in Political Science from
MIT. He currently serves on the board of directors of the Public Education Center,
a media organization in Washington, DC.
General Information
ITSMA's Online Briefings offer recent research findings or survey results
from thought leaders on a variety of services marketing topics. The
Online Briefings can be viewed individually, or in groups composed of
people within the same company. The briefings are available anywhere
in the world that has telephone service and access to the Internet.
A typical program runs 45 minutes followed by 15 minutes of questions
and answers. The person making the online presentation speaks into a
telephone and advances the visual portion of the presentation via their
computer connected to the Internet. At the end of the presentation.
and at the presenter's discretion, the listeners are invited to ask
questions. Each listener with a question identifies him or herself and
is listed in a queue and taken one at a time by the presentation monitor.
The monitor also manages the question and answer session by giving each
questioner access to the phone line to communicate with the presenter.
Technical Requirements
This briefing will be administered by Connex International. All participants
are required to test their browsers on Connex International's Website
24-48 hours prior to ensure they are ‘Java-enabled’. This
test can be done at www.connexpresents.com, by clicking on the "Equipment
Check" icon.
You will receive a pass code and dial in number 24-48 hours prior to
the briefing.
The technical requirements for this ITSMA online briefing are:
Direct or dial-up Internet connection of 28.8 kb/s or higher.
An AOL or wireless connection is not recommended.
A separate telephone line to access the audio teleconference.
If participating from your company, ask about your company’s
Internet Firewall 48 hours prior to the event. This will enable your
technician or a Connex technician to reconfigure connections to ensure
access to the Internet portion of the briefing.
No plug-ins or software downloads are required.
System Requirements: Windows 98 SE or higher with JAVA enabled,
Internet Explorer 5.x or greater or Netscape 4.75, 4.79, 4.80, or 7.1. The
following operating systems "may work with limitations," although
they are not supported: Mac OS X family with Safari 1.0; Linux Redhat
6.2 with Netscape 4.7x; Solaris 8 with Netscape 4.7x.
Works through 99% of all firewalls and proxy servers.
Fees and Registration
Aside from the telephone call, the fee for the presentation is complimentary
for active ITSMA members, and $95 per location for non-members.
Note: Registration is on a first-come/first-served basis. You must
register by 5:00 pm ET, November 16, 2005.
About ITSMA
ITSMA specializes in helping companies market and sell services and solutions.
As a membership organization, we work with the world's leading technology,
communications, and professional services firms to generate new business, strengthen
customer loyalty, and increase brand differentiation. Through research, consulting,
training, and community we provide the insight companies need to improve marketing
impact, sales performance, and business results. ITSMA is based in Lexington,
Massachusetts, and has offices in the United States, the United Kingdom, and
Japan. Learn more at www.itsma.com.